Our customer service
Do you need some advice, help with your order or information on a product? Our customer service team are here to help with any queries.
Email: Message us via our contact form and we will email you back.
Chat: Live online chat (9-17.00 Mon-Fri)
Phone: 0203 488 1384 (9-17.00 Mon-Fri*)*During busy periods we may be unable to take your call, please leave a message and we will return your call as soon as possible
Money Back Guarantee
Did you change your mind? Can't decide between several models or colours?
Our customers can enjoy a 60 day money back period to cancel and make a return on standard products.*
Click here to fill out the return form...
*Made-to-measure products are not eligible for cancellations/refunds
Accepted Payment Methods
CARD & PAYPAL PAYMENT:
Pay securely using a Paypal account or any of the following debit or credit cards (account not required*):
VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS and DISCOVER.
Our bank details for the transfer will be given to you when validating this method of payment. Please await confirmation of details before transferring your payment.
If the other payment options aren't convenient for you, please get in touch here to request a manual payment. We will send you a card payment link via Systempay.
* Please note: If Paypal checkout is requiring you to login please try on a full desktop browser. See here for more details on Paypal's 'Payments without a Paypal account' policy.