Terms And Conditions Of Sale

Any statutory consumer rights enjoyed by you are not affected in any way by these terms and conditions of sale.

 

1. Introduction

1.1 These terms and conditions will apply when you place your order with us.

1.2 These terms and conditions make repeated use of certain terms which we have defined in condition 12.

1.3 Before you place your order, we reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read these terms and conditions on each occasion you use this website.

1.4 Please print these terms and conditions and any email we send you for future reference.

2. Specification of goods

2.1 Using the Measuring Guide, it is your responsibility to provide us with exact measurements, suitable for your requirements. We shall not be responsible for your inaccurate measurements.

2.2 All sizes and measurements stated by us in relation to the goods are approximate only.

2.3 We are unable to guarantee that the materials in the goods delivered to you: accurately reflect the colours displayed on this website, due to variations in light and colour between different computer monitors; will be the same from one item to another in the case of matching sets, due to slight variations in dye lots.

2.4 If an accurate colour matching is required, we recommend that you order a sample from us before placing your order.

3. Price and payment

3.1 The price you pay is the price displayed on this website at the time we receive your order. Any price displayed on this website shall be subject to change at any time.

3.2 All prices are shown in UK £s sterling and include value added tax (where applicable) at the applicable current rate.

3.3 Whilst we try to ensure that all prices on this website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat your order as cancelled.

3.4 Title to any goods shall pass to you on delivery of the goods provided that we have processed and received payment in full for the goods.

4. Order process and contract formation

4.1 The steps required to create a contract of sale between you and us are as follows:

  • on this website, you will be guided through the process of placing your order by a series of simple instructions;
  • you will place your order by pressing the order confirmation buttons during the check out process;
  • because many of our goods are custom made to your specifications, we take payment from you at the time you place your order, using the credit or debit card details supplied by you during the checkout process. Please note that this payment is not an acceptance by us of your order or evidence of any contract;
  • Your order is always subject to our acceptance;
  • Where delivery of the goods is made to mainland UK and Northern Ireland, acceptance of your order and the completion of the contract between you and us will only take place when we issue your order acceptance email detailing the goods and the price and a reference to these terms and conditions;
  • Where delivery of the goods is made to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses, and the Republic of Ireland, acceptance of your order and completion of the contract between you and us will only take place when we have agreed with you and processed any additional delivery charges.

5. Delivery

5.1 Delivery of goods can only be made to mainland UK and Northern Ireland addresses. Subject to condition 4.1(f), we can also deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses and the Republic of Ireland. For the avoidance of doubt, delivery to these locations shall always be made as part of a non standard delivery service.

5.2 All goods must be signed for by an adult aged 18 years or over on delivery.

5.3 Delivery charges and estimated timescales are detailed in this website and when you place your order. We make every effort to deliver your order within the estimated timescales communicated to you and in any event within 30 days of the date of order. However postal delays are occasionally inevitable due to unforeseen factors.

5.4 Risk of loss and damage to your order passes to you on the date when the goods are delivered or on the date of first attempted delivery by us.

6. Substitute goods

6.1 We will never supply you with substitute goods.

7. Cancellation rights and returns

7.1 Where the goods are "made to measure" you shall have no right to amend or cancel your order, return the goods or seek any refund of the price paid by you from us. This is because when we receive your order, the manufacturing process begins immediately and the goods are manufactured to your exact specification, pursuant to The Consumer Contracts (information, cancellation and additional charges) Regulations 2013. This does not affect your statutory rights.

7.2 For non-made to measure goods, consumers' right to cancel ends 30 days after the day goods are received by the customers or their specified recipient. You can cancel by delivering a cancellation notice to our returns address us at:

Avosdim - Customer service

2nd floor

Quayside Tower Broad Street Birmingham, B1 2HF

7.3 If you cancel your order:

you must at your own cost and expense, return the goods to us at our returns address detailed in condition 7.2, unless they are not of satisfactory quality, fit for purpose or as described within the meaning of the Sale of Goods Act 1979 in which case your statutory rights are not affected:

we shall arrange for the goods to be collected from you at our own cost and expense: or we will reimburse you the reasonable delivery costs incurred by you in returning the goods to us.

you must re-pack and take reasonable care of the goods whilst they are in your possession; within 10 days of your order cancellation, we shall provide you with a refund of the price paid for the goods, less any price paid by you a non standard delivery service.

8. Guarantee

8.1 All of our goods are guaranteed against defects in manufacture and material from delivery for a period of:

3 years in the case of blinds and "made to measure" curtains 12 months in the case of "ready made" curtains

8.2 Should any defect arise during any warranty period, we shall at our expense, repair or replace the defective goods (or any part of them) on a like for like basis, provided that the defect has not arisen as a result of: fair wear and tear;

misuse or abuse;

non domestic or business use;

the goods being installed except as otherwise in accordance with accompanying written instructions or good industry practice.

9. General

9.1 Any contract between you and us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.

9.2 Our maximum liability to business users arising out of or in connection with the goods shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

10. Data protection

11.1 Your privacy is very important to us. Please review our Data Protection Policy which explains how we will use your personal information that you disclose to us when placing the order.

11. About us

12.1 This website is operated by Avosdim (a company registered in under registration number ), which has its registered office at AVOSDIM 2nd floor, Quayside Tower Broad Street Birmingham, B1 2HF

12.2 Our VAT registration number is:

12.3 If you have any questions regarding this website, these terms and conditions, or your order, please contact us using the Contact Form or by using the details below:

Avosdim - Customer service

2nd floor

Quayside Tower Broad Street Birmingham B1 2HF

12. Definitions

13.1 In these terms and conditions:

"we", "us" or "our": means AVOSDIM 2nd floor, Quayside Tower Broad Street Birmingham, B1 2HF (registered in England with company number );

"goods": means the goods confirmed in our order acceptance email;

"order": means your order made by you, using this website, to purchase goods from us;

"website": means this website with the address www.avosdim.co.uk;

"you" or "your": means you, the user of this website and/or purchaser of the goods;

What Our Customers Say !

The general opinion — 9.5 / 10
  • First class

    Waldron Alison Following an order from 24/05/2019
  • No problems

    Hartle Anthony Following an order from 23/05/2019
  • Fantastic service blinds I ordered fit perfect Thank you

    CHAMBERLAIN JCC TRANSPORT Following an order from 23/05/2019
  • Easy to navigate.

    Coe Derek Following an order from 23/05/2019
  • fast delivery to uk from France

    waldron paul Following an order from 22/05/2019
  • Easy to use

    mayes wendy Following an order from 22/05/2019
  • Good comunication and easy to deal with

    harris trevor Following an order from 21/05/2019
  • Excellent service.

    Johnson Robert Following an order from 21/05/2019
  • Good. Clear and understandable information.

    Roberts Rod Following an order from 17/05/2019
  • Great customer service, quick and speedy delivery

    Naylor Gillian Following an order from 12/05/2019
  • Very easy to navigate

    Walker Susan Following an order from 09/05/2019
  • Samples came as promised, good communications with my questions

    Smith David Following an order from 09/05/2019
  • Would be helpful if the tracking system was in ENGLISH do not speak French!!

    Kearsley Mrs S Following an order from 03/05/2019
  • Very quick delivery service.

    Morgan Nicholas Following an order from 02/05/2019
  • Recommended

    wilson adrian Following an order from 01/05/2019
  • EXCELLENT!I Have two different types of blinds one sliding on patio doors and one roller on french doors .very happy with my purchase. we are now fly,wasp,gnat free hooray! OUR DOORS ARE WIDE OPEN WITH FREASH AIR COMING IN AND THATS ALL

    Barr Garry Following an order from 28/04/2019
  • Very easy to use

    Jack Julie Following an order from 27/04/2019
  • Excellent service,very speedy and at a good price, product seems just right for my use.

    Daw Gerald Following an order from 25/04/2019
  • Easy to order, you just need to make sure the measurements are right.

    Fieraru Gabriel Following an order from 24/04/2019
  • great *****

    McGihon Michael Following an order from 24/04/2019
  • Great value

    Roberts John Following an order from 19/04/2019
  • Excellent, ordering was easy to follow . Delivered a week early

    Best Dawn Following an order from 17/04/2019
  • Excellent product for the money just a little bit of a delay on the delivery but all good now

    Bates Darren Following an order from 10/04/2019
  • This was the only place that I could find the type of door fly screen that I was looking for. Really easy to order and delivery was very straightforward

    Palmer Melanie Following an order from 09/04/2019
  • Great website

    Ellis Colin Following an order from 07/04/2019
  • Excellent for on-line selection of product and placement of order with confirmation of payment.

    BOWER MARK Following an order from 05/04/2019
  • Very good exp

    Petrie Ronnie Following an order from 01/04/2019
  • Easy to use

    Wright John Following an order from 18/03/2019
  • Arrived when stated

    Dukes Andrea Following an order from 17/03/2019
  • Works clearly we were able to place an order easily

    Belcher Mark Following an order from 14/03/2019
  • very good and will order more

    campbell nathan Following an order from 12/03/2019
  • The website is excellent and easy to navigate through. My order arrived on time.

    Dr Dodoo Edward Following an order from 11/03/2019
  • Excellent service. Good product. Not fitted yet. Easy to order.

    Szymanski Mr A Following an order from 07/03/2019
  • Absolutely fantastic service and a great product.

    Wedderburn Peter Following an order from 01/03/2019
  • The order process was good. Advance telephone support allowed us to select the right options etc. Arrived slightly quicker than forecast.

    Calway David Following an order from 01/03/2019
  • excellent service from David via web chat

    sweeney chris Following an order from 28/02/2019
  • Superb product and excellent customer service very helpful
    Will definitely use again

    uttley mark Following an order from 26/02/2019
  • Very helpful staff

    Munson Robert Following an order from 21/02/2019
  • Quite good, with easy to follow ordering. Extremely helpful online chat (David) to iron out issues.

    Carpenter Gill Following an order from 14/02/2019
  • Great service, value and product

    Willis Nigel Following an order from 04/02/2019